Privacy Policy

Privacy Policy
Effective Date: 01/01/2020
Last Updated: 01/01/2025

Welcome to Center for Lean Excellence Pte. Ltd. (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and applications, including Nebula, our Smart Kaizen Platform.

1. Information We Collect

1.1 Personal Information

Name, email address, phone number, and job title
Company name and business details
Billing and payment details

1.2 Non-Personal Information

Browsing activity on our website (cookies and analytics)
Device and technical data (IP address, browser type, operating system)
Aggregated statistical data for research and development

1.3 Information Collected via Nebula

User activity and participation in kaizen initiatives
Feedback, suggestions, and ideas submitted
Photos, documents, and process improvement data

2. How We Use Your Information

We use collected data to:

Provide and enhance our services
Communicate updates and offers
Improve customer experience
Ensure security and regulatory compliance

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal data, except:

With authorized service providers (e.g., payment processors, cloud hosting services)
To comply with legal obligations
In case of business mergers or restructuring, with prior notice
When explicit consent is provided by you

4. Data Security and Storage

We implement security measures to protect your data, including:

Secure encryption and access controls
Regular security audits
Compliance with industry standards

Data is retained as necessary to fulfill obligations or as required by law. Unneeded data is securely deleted.

5. Your Rights and Choices

You have the right to:

Access: Request a copy of your personal information
Correction: Update incorrect or incomplete data
Deletion: Request data removal (subject to legal requirements)
Opt-Out: Unsubscribe from marketing communications
Restrict Processing: Limit how we use your data

To exercise these rights, contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze traffic. You can manage cookie preferences in your browser settings.

7. International Data Transfers

As a global organization, we ensure all data transfers comply with applicable laws and regulations.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the “Last Updated” date. Continued use of our services implies acceptance of the updated policy.

9. Contact Us

If you have questions or concerns, contact us at:

Center for Lean Excellence Pte. Ltd.
10 Anson Road, #31-10 International Plaza, Singapore (079903)
Email: hello@54.196.139.248